Personal And Commercial Disputes

Personal and commercial disputes arise when two parties can’t agree to a resolution without assistance.

Types Of Disputes

Disputes may arise for several reasons, including faulty products, poor performance or service, pricing issues, breach of contract and unfair business practices.

A personal injury claim may also arise where there is a dispute relating to a faulty product or inadequate service that results in an injury.

How Are Claims Dealt With

There are alternative disputes resolution (ADR) methods that can avoid the need for court action such as mediation, arbitration, conciliation and negotiation.

Depending on the value of the claim personal and commercial dispute claims can also be made through a county court. The claim form can be completed online or by post.

Alternative Dispute Resolution

Alternative Dispute Resolution, or ADR, is a series of methods which include:

• Mediation – this is where an impartial person is appointed to help both sides come to an agreement.
• Arbitration – A neutral third party called an Arbitrator is appointed to listen to both sides of the dispute and makes a legally binding decision
• Negotiation – A method of resolving disputes between conflicting parties
• Conciliation – A method of resolving disputes between conflicting parties

Small Claims

A small claim can be made for any sum up to £10,000 through a county court.

The time limit for making a claim is up to six years after paying for the product or service.

Evidence Required

Personal Claims

Copies of any documentation between the parties such as emails and letters, statements from any party’s witness to the details of the dispute.

Medical records, accident reports, witness statements and any evidence about the nature and extent of the injury.

Commercial Claims

Copy of contracts, emails, letters, invoices, financial statements and any documents related to the business transaction.

A solicitor can advise you of the merits of making a claim and help you with the methods available to resolve the dispute.

Many solicitors offer a free initial consultation. You can compare solicitors on our website quickly and easily to start your personal or commercial dispute claim.